Post-implementation support
Tableau, Power BI and Salesforce
Technology is just the beginning.
We help you make the most of it.
Modern analytics and CRM tools such as Tableau, Salesforce and Power BI offer enormous possibilities. But the real work begins after implementation and training – daily decisions, new business needs and unexpected challenges.
From experience, we know that this is exactly the moment when many teams need support the most. That’s why we created a comprehensive post-implementation support package that provides peace of mind, confidence and real results.
Contact us
How can we help you?
Tableau – post-implementation analytics support
You already have Tableau, completed the training and started building reports. But you still lack confidence? With us, you will learn how to work faster, more effectively and without mistakes – using your own data and at your own pace.
Scope of support:- Support in creating dashboards, calculations and analyses
- Hands-on learning through practice
- Individual or group workshops
- Regular consultations (e.g. once a week)
- Support in designing KPIs and business metrics
- Data quality verification and assistance with data preparation
- Designing data models and report structures
- Visualization recommendations aligned with best practices
- Onboarding for new Tableau users
- Integration of Tableau with external data sources
- Tableau audit – evaluation of quality, performance and compliance with best practices
Power BI – expert support for your analytics team
You work with DAX, model data and create reports, but run into challenges? Our consultant will help you work more efficiently, securely and with greater confidence – on-demand or as part of ongoing cooperation.
Scope of support:- Creation and optimization of Power BI reports
- Data modeling, DAX measures creation, Power Query
- Report audits and performance analysis
- Technical and business consultations
- Practical training sessions and workshops (individual or team-based)
- Designing analytical and reporting models
- Support in defining KPIs and business indicators
- Integration with other systems (ERP, CRM, data warehouses)
- BI team onboarding and development
- Configuration of schedules and data refresh automation
- User-friendly reports (UX) – creating intuitive reports aligned with best practices
- Power BI Service – support in managing workspaces, access permissions and report publishing
- Power BI as a platform – assistance in organizing structure, roles and data workflows
Salesforce – post-implementation support and system development
Salesforce has been implemented – but the system evolves. Processes change, new needs emerge, errors need to be fixed and functionalities expanded. Ensure operational continuity with an experienced team.
Scope of support:- Monthly support packages – predictable costs
- Handling requests directly in Salesforce
- Bug fixing and consulting on system development
- Remote support – fast and convenient communication
- Guaranteed timely completion of requests
- Support from experienced consultants and administrators
- Implementation of new features and automations
- Documentation of changes and developed functionalities
- Periodic reports on completed requests – full transparency
- Option to extend the service with report development and integrations
