Salesforce Loyalty Management
– loyalty programs
Build loyalty that drives profits.
Your customers deserve more than discounts.
Build lasting relationships with intelligent
loyalty programs powered by Salesforce.
What can we do for your company?
- Salesforce Loyalty Management implementation with ICT integration
- Design of a program tailored to your organization
- Integration with Marketing Cloud, Commerce Cloud, Service Cloud, Tableau and more
- Audit of existing or planned loyalty initiatives
- Training and operational support
Why implement a loyalty program?
- Customer retention costs less than customer acquisition
- Loyal customers spend up to 67% more than new ones
- Strong customer relationships create a sustainable competitive advantage
- Loyalty programs increase retention and customer lifetime value (CLV)
- Customers expect rewards, recognition and personalization for their loyalty
Schedule a free Salesforce Loyalty Management demo
Contact usWhy Salesforce Loyalty Management?
Salesforce Loyalty Management is a modern platform for building effective,
scalable and fully integrated loyalty programs. It offers:
scalable and fully integrated loyalty programs. It offers:
Personalized loyalty programs – tailored to different customer segments, their behaviors and needs
Automated management of points, rewards, membership tiers and rules – without manual handling
Real-time performance monitoring – analysis of program effectiveness, segments and campaigns in one place
Full integration with digital channels and offline – e-commerce, mobile apps, points of sale, email and SMS
Integration with Salesforce Marketing Cloud and CRM – ensuring consistent communication, data and personalization
Flexibility and scalability – easy expansion of the program with new features, partners and regions without system redesign
Benefits for your company from ready-made loyalty solutions:
Faster and more efficient implementation Using ready-made models, processes and components significantly shortens the time to launch a loyalty program – even to 4–6 months. This allows you to achieve business results faster, without designing a system from scratch.
Deep understanding of customer behavior Advanced customer segmentation and analysis of purchasing journeys allow communication and rewards to be adapted to specific customer lifecycle stages – resulting in higher engagement and higher revenue per user.
Integration with existing IT environments Solutions are designed for easy integration with CRM systems, e-commerce platforms, mobile applications and points of sale – in real time. This ensures full synchronization of loyalty data and no operational delays.
Central loyalty data repository Loyalty program data can be combined with marketing and sales information in one place. Thanks to integration with tools such as Salesforce CDP or Tableau, you gain access to a complete customer view as well as advanced analytics and reports.
Scalability and growth readiness The solution architecture allows the loyalty program to be easily expanded in the future with new products, markets, partners or functionalities – without rebuilding the technological foundation.
Experience in large and complex implementations The team behind the solutions has hands-on experience in delivering large-scale loyalty programs – with multiple channels, high transaction volumes and integration with numerous systems. This translates into real savings of time, resources and stress.
Why NewDataLabs?
We are a certified Salesforce partner with many years of experience in digital transformation
and designing advanced loyalty ecosystems. What sets us apart:
- Full end-to-end implementation — from strategy to technical integrations
- Business understanding — we design programs that truly work
- Analytics and optimization — we don’t just implement, we scale success
- Team of certified Salesforce Loyalty Cloud specialists
- Experience across implementations in various industries
